Social Data, the data we get on our customers via their public (and occasionally private) social media profiles remains a largely untapped resource by enterprises of all sizes.
Interesting companies in this space include:
Nimble CRM – a sales led customer social profile data browsing tool (Social CRM / SCRM)
Leaderboarded – a customer-led social profile data collection tool (Social CRM + Gamification) (Disclosure: this is my tool)
Who have I missed out? Let me know in the comments below.
Or come to one of my Social Data meetup.
Good to be back in Social.